Larger operations and their customers—across rail, transload, intermodal, mobile, and more—need flexible permission structures for internal teams and external customers. A single operator‑centric model is too rigid at scale.
In an operator‑centric model, users typically see everything within one operator. For multi‑site or multi‑operator operations—or complex organizations—users need scoped access (by terminals, tracks/groups, workflows) and in some cases cross‑organization visibility.Example: because two operator codes exist, inventory appears separately and cannot be scoped cleanly without IAM.
IAM provides a user‑defined, flexible way to manage access using identities (users, groups), roles (permissions), and policies (bindings with optional conditions). It also enables a customer‑facing Portal through configuration rather than a separate system.
