What is a customer user?
A customer user is a standard ARMS user associated with their own organization who is granted access to a subset of your resources (e.g., sites, terminals, tracks, workflows) via IAM policies.Create a new customer user
1
Invite the customer by email
Assign to a user group in your road during the invite.
2
Customer registers
They complete signup via the emailed code.
3
Default role is applied
Start with limited access to a small set of pages/resources.
4
Attach to your customer group
They can now act on resources allowed by your IAM policy.
Upgrade a customer user to a normal user
1
Customer requests upgrade
2
Admin approves
3
Swap roles
Default customer role is removed; default user role is applied.
4
Result
They can act on their own organization’s resources and any shared resources from inviting roads.