The ARMS external API supports HTTP/2 and HTTP/1.1. All endpoints use HTTP POST.
Regions
Cedar’s production APIs run in two regions: US (primary,cedarai.com) and EU (cedarai.se). Same paths, same headers, same key shape — only the hostname suffix changes.
Every other production hostname follows the same
.com ↔ .se mapping — just swap the TLD.
API keys are region-scoped. A key issued for the US region won’t authenticate against an EU host (and vice versa). Use whichever region your account was provisioned in.
Staging and dev environments are US-only (
.com) — there is no .se mirror for -staging or -dev hosts.Authentication
Include the following headers on every request:How API keys, user groups, and assumed users link up
Cedar’s IAM model makes API keys flow permissions through a user group, not directly through individual users:1
An API key is bound to one or more user groups
When the key was created, your admin attached it to one or more user groups (for example,
prod-integrations).
The key can only act as users that are members of those exact same groups.2
The assumed user must belong to one of those bound groups
Whatever email you put in
x-arms-assume-user must be a current member of at least one of the user groups bound
to the API key. If the user exists but isn’t in a bound group, the request is rejected with 401.3
Permissions come from the assumed user, not the key
The effective permissions for the request are the union of all roles assigned to the assumed user (via their
group memberships and/or direct bindings). A valid key + valid user with no permissions on the target endpoint
returns 403, not 401.
Choosing what to pass in x-arms-assume-user
You have two reasonable approaches, and they trade off operational simplicity against audit-trail fidelity. Pick based on whether your integration needs to attribute every action to the real human in your other system.
- Option A — Service-account user (simple)
- Option B — Real user pass-through (best audit trail)
Use one dedicated service-account user for all calls from a given integration (e.g.
integrations@yourco.example).Use SCIM to make Option B sustainable. SCIM provisions users and group
memberships into Cedar from your IdP (Okta, Azure AD, etc.) automatically — every joiner, mover, and leaver in
your directory is reflected in Cedar without manual Admin Portal work. Bind your API key to a group that’s managed
by SCIM (e.g.
cedar-api-users), and your IdP becomes the single source of truth for who can call the API as
themselves. New hires get access automatically; departing employees lose it the moment they’re deactivated
upstream — no orphan service accounts, no out-of-band reviews.AI agents (MCP)
Coding agents (Cursor, Claude Desktop, and other MCP clients) can call the same public ARMS APIs documented here through Cedar’s Model Context Protocol endpoint athttps://mcp.arms.cedarai.com/mcp. Sign in with your Cedar account via OAuth — there is no separate MCP API key.
Carrier admins choose which catalog operations each user may invoke by creating MCP access configs in Cedar Data Depot (open the MCP tab after selecting a carrier). Add users as members of a config; if a user belongs to more than one config, their agent sees the union of allowed operations.
MCP access management requires Data Depot permissions. If you do not see the MCP tab, ask your Cedar account team to grant MCP manager access for your carrier.
Troubleshooting 401 Unauthorized
A 401 means Cedar couldn’t authenticate the request — the key, the assumed user, or the link between them is wrong. Run through this checklist:
API key issues
API key issues
- Key is expired or rotated. Ask your admin to confirm the key is still active in the Admin Portal. Rotated keys stop working immediately.
- Wrong header name. Cedar expects
x-arms-api-key(lowercase). Some HTTP clients normalize header casing — verify the wire format if you’re behind a proxy. - Header value contains whitespace or quotes. The key value should be raw, no
Bearerprefix and no surrounding quotes. - Key was bound to a different environment. Production keys won’t work against staging URLs and vice versa.
Assumed user issues
Assumed user issues
- User doesn’t exist. The email in
x-arms-assume-usermust match a real, active Cedar user for your carrier. - User is deactivated. Deactivated users fail auth even if the key is valid. Reactivate the user in the Admin Portal.
- Email casing or typo. The lookup is case-sensitive in some flows — confirm the exact spelling against the user’s profile.
- Wrong header name. Must be
x-arms-assume-user(lowercase, with the dash beforeuser, notuserid).
API key ↔ user group linkage
API key ↔ user group linkage
- The assumed user isn’t in any group bound to the key. This is the single most common cause. Confirm in the Admin Portal that the user belongs to at least one user group that the API key is also bound to.
- The user group lost its API-key binding. Group bindings can be removed independently of the key itself. Re-attach the key to the right group.
- The user was removed from the group. Adding the user back to the bound group fixes auth immediately — no key rotation required.
- Group has no roles. A user that’s in the right group but has no roles assigned will pass auth (avoid 401) but every endpoint will return 403. If you’re seeing 401, the linkage itself is missing.
- Real-user pass-through with stale group membership. If you’re using Option B (real users), confirm your IdP push reached Cedar — the user may exist but not yet be in the bound group. SCIM usually syncs within a minute; a manual re-push from your IdP is the fastest fix for one-off cases.
Carrier and environment issues
Carrier and environment issues
- Wrong carrier scope. API keys are scoped to one carrier. Calling against another carrier’s data — for example, by passing a
carrierIdquery parameter from a different carrier — fails auth. - Cross-environment or cross-region call. Confirm the base URL matches both the environment and the region the key was issued in. Production ARMS uses
api-lg.arms.cedarai.com(US) /.se(EU); production Notes usesapi.linda.cedarai.com(US) /.se(EU); staging/dev use the-staging/-devvariants and are US-only. See Regions for the full mapping. Keys are region-scoped — a US key against an EU host (or vice versa) returns 401. - Clock skew. If you sign or timestamp the request out of band, large clock drift can look like 401 from intermediate proxies. Sync your client clock.
Still stuck?
Still stuck?
Capture the request id from the failing response (look for the
x-arms-request-id header) and email support@cedarai.com with:- The full failing endpoint and HTTP method.
- The masked
x-arms-api-key(first 4 characters only) and thex-arms-assume-useremail. - The response status, headers, and body.
- The
x-arms-request-idso support can trace the request end-to-end in our logs.
API access roles
Cedar ships a predefined system role per API section so you can grant a service account the exact permissions it needs without composing custom roles. Assign one (or more) of these to the user that your API key calls as viax-arms-assume-user.
REST endpoints
Base URL for REST endpoints
- US (cedarai.com)
- EU (cedarai.se)
Railcar API Endpoints
A high-level list of available endpoints:Waybill API Endpoints
A high-level list of available endpoints:Shipments that cross the US–Mexico border have additional required fields beyond the base schema. See Cross-border (Mexico) waybills before calling
/ims/waybills/bill-of-lading for a MX origin or destination.gRPC transcoded endpoints
These endpoints are sent to Envoy over HTTP and get proxied to a gRPC service.Base URL for gRPC transcoded endpoints
If your service supports HTTP/2, use the following base URL:- US (cedarai.com)
- EU (cedarai.se)
- US (cedarai.com)
- EU (cedarai.se)
Work Order API
A high-level list of available endpoints:Network Structure API
A high-level list of available endpoints:Notes API
Threaded notes on shipments, equipment, waybills, work orders, invoices, and other records. See the Notes user guide for the in-app experience these endpoints power.The Notes API is served by Cedar’s Linda service on its own dedicated host — not the ARMS gateway base URL above. Use the base URL below for all
/v1/notes/* endpoints; calls to api-lg.arms.cedarai.com/v1/notes/... will not resolve.Base URL for Notes API
- US (cedarai.com)
- EU (cedarai.se)
View OpenAPI Specs
Use the links to view and save the OpenAPI specs in JSON format.Work Order API
JSON spec
Network Structure API
JSON spec
Shipper Invoices API
JSON spec
Shipper Quotes API
JSON spec
Notes API
JSON spec
REST API
JSON spec
Related guides
Admin Portal
Manage users, groups, roles, and access
IAM Concepts
Understand identity and access management
SSO Setup
Configure single sign-on
SCIM Provisioning
Automate user provisioning
API Pricing
API pricing calculator
Glossary
Key terms explained